Do No Harm: the Insider Threat to Patient Data
Trust in the confidentiality of medical records influences when, where, who and what kind of medical treatment is delivered to patients. These privacy concerns affect the flow of information to providers to use in the diagnosis and care of their patients. The healthcare industry is built on trust between patients and care providers - trust that patients can share their most sensitive information about themselves in order to receive the best care possible. Patients’ personal, family, financial and historical medical information are shared with care providers, and very soon patients will be asked to share genome-level information about themselves in order to get the best care possible. In essence, care providers and those who handle patient information hold the very essence of the authors’ identities, and increasingly there is great risk in how the industry handles ‘us’. As this article will explore, while not all internal threats are malicious in nature, there is a need for the healthcare industry to build in proper people, process and technology precautions to ensure that electronic health records are protected and their most sensitive information remains private.
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